Direct E Cig Complaints and Reviews

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Direct E Cig
Main address: 2338 Immokalee Rd. #419 34110-1445 Naples FL
888-217-9026, , http://directecig.com/contact.php
  • 85 complaints
  • $3.6K claimed losses
  • $42 average
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  • Jan 10
  • Advertisements and Cons
  • Electronic Cigarette
  • 1
  • 1
  • 46

After I got my FREE startup kit I contacted my credit card, told then it was a scam, and they blocked any further charges from them. so I paid 4.95. To bad though, they have the best tasting atomizor.. Now buying my filters from Simplecig, 5 filters 12.99 no shipping cost. that's 7 dollars less than no flame and NO hassle...... Thanks to this blog, after I got my FREE startup kit I contacted my... Read more

Was this review helpful? 1 0

     

  • Nov 07, 2013
  • Appliances and Electronics
  • Electronic Cigarette
  • 4
  • 4
  • 54

YEP I TRIED THE 'FREE' TRIAL, AND DAYS AFTER RECEIVING THE 'FREE' TRIAL, THEY DEBITED MY ACCOUNT FOR $109.00. FIRST I CALLED MY BANK AND THEY TOLD ME I HAD TO CALL E-CIGS; I DID. WELL THE LITTLE SNIT TOLD ME THERE WAS NOTHING I COULD DO B/C THEY HAVE MY INFO! SO I TOLD THEM, I WOULD CALL MY ATTORNEY GENERAL'S OFFICE AND REPORT THEM AS FRAUDULENT AND STEALING MY MONEY, PLUS I WOULD TELL MY BANK... Read more

Was this review helpful? 1 0

     

  • Jul 15, 2013
  • Products
  • Cigarettes Quality
  • 1
  • 1
  • 26

I CAN ORDER ANYTHING AND IT SUCKS WHY CAN I NOT CONTACT YOU I AM VERY UPSET I NEED SUPPLIES AND I CANT GET THEM SO NOW I HAVE TO LOOK FOR A NEW PRODUCE. NOT HAPPY THANKS. ITS NOT FAIR THAT I GET USE TO YOUR PRODUCE AND DO WELL WITH IT AND NOT I GOT TO DO TRIAL AND ERROR AGAIN. I CANT REALLY AFFORD TO DO THAT. YOU SHOULD HELP CUSTOMERS WHO ARE LOYAL. BUT WE MUST NOT MATTER SO NOW I HAVE TO FIND... Read more

Was this review helpful? 0 0

     

  • Jun 26, 2013
  • Drug Stores and Drugs
  • Sunnyvale, California
  • Ecig
  • 4
  • 4
  • 62

Within two days of using ecig I became so sick I almost died. My lungs got infected, I could hardly breath and was coughing up green gooey stuff for almost two weeks. I was poisoned or over dosed on nicotine. There is no way to know how much of this product you are taking. I thought if I tried ECig maybe it help me to smoke less and eventually quit smoking. Instead, I just got very very sick. All... Read more

Was this review helpful? 0 5

     

  • Apr 08, 2013
  • Products
  • Stockbridge, Georgia
  • 1
  • 1
  • 30

i ordered the free ecig for 4.98 and they took 99.67 cent out of my account i am pissed and when they arrive i will refuse and return, i recommend to not order this item, for 4.98 free to try because they will deduct 99.67 from your acct. this is fraudulent to me an i really am pissed. i read the complaints and wish i had checked out the complaint before i ordered. I am retired and on a limited... Read more

Was this review helpful? 0 0

     

  • Apr 04, 2013
  • Internet
  • Bellingham, Washington
  • Ecig Trail
  • 33

I ordered the Trial Kit then decided to call them and found out that after the Trail I would be charged somewhere around $100.00 I told them that I wanted to cancel the order with no problem except I did not get a cancellation number.. I checked my bank and found out that I was STILL charged for the product. I called them back and they stated that they already sent it out and that I would be... Read more

Was this review helpful? 0 0

     

  • Nov 04, 2012
  • Products
  • Hana, Hawaii
  • False Advertising
  • 1
  • 1
  • 163

ordered trial without risk,e-cigarettes did not disclose that they are taking the liberty to charge my credit card continually for each month. As i called their 866 number to cancel I was given the runarounds and their employee/representative named christian would not allow me to retract/cancel my order. After a heated argument Christian assured that the order would be cancelled but refused to... Read more

Was this review helpful? 7 6

     

  • Aug 02, 2012
  • Products
  • Kinston, North Carolina
  • E-Cig
  • 174

I ordered from an 800 number and was offered all the extra stuff which refused and plainly stated NO EXTRAS i authorize 4.95 ONLY . they billed 100.99 three weeks later . I reported to paypal and they issued me a credit . I called ecigg and talked to a non english person who asked my name over and over and over again .I go she was sending complimentary 10 refills . I said no . you stole my... Read more

Was this review helpful? 1 2

     

  • Jun 20, 2011
  • Products
  • Charleston, South Carolina
  • Electronic Cigarettes
  • 2
  • 2
  • 65

THEY TELL YOU IT IS 4.95 FOR THE TRIAL KIT WHEN YOU RECIEVE IT ABOUT A MONTH LATER YOU WILL BE CHARGED ABOUT 110.00 I COMPLAINED TO THE BBB BUT DID NOTHING BEST THING YOU CAN DO IS YOUR HOME WORK AND CHECK REVIEWS FROM CUSTOMERS FROM OTHER COMPANY'S YOU WILL NOT SEE THE FINE PRINT ABOUT THE NEXT CHARGE BUT IT IS THEREA VERY DECEPTIVE COMPANY.I WISH THE BETTER BUSINESS BUREAU WOULD DO... Read more

Was this review helpful? 2 0

     

  • Jun 10, 2011
  • Products
  • Las Vegas, Nevada
  • Electronic Cigarette
  • 1
  • 1
  • 84

I fell for their lies and seemingly amazing low prices. Do not be the *** I was- you will be out $100 with nothing to show for it. I ordered the $5 starter kit without realizing it was just a trial period. When I received my kit, the battery would not work, no vapor came out. I called in to complain and was told I would receive a new battery in 3-5 days and at that point my trial period would... Read more

Was this review helpful? 2 1
 
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