In addition to the many complaints I have seen about the deceptive practices of Direct E-Cig, they refuse to help you return a defective product. I have filed a complaint with the Florida Attorney General's office and suggest anyone else who has a problem with them do the same.

I purchased the product for a free 14-day trial. Battery was defective. they sent me a new atomizer while i was on vacation. when I returned from vacation, the new atomizer made no difference. the battery (e-cigarette) remains defective. I called to find out where to return the product for a refund and they told me my free trial period was up and I was charged another $109. 1283dc1



  Be first to comment this article

Comments on Direct e-Cig Defective Product and Poor Customer Service
• Keep the topic of messages relevant to the subject.

• Personal attacks will be deleted.

• No Links or Scripts.
Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments