I too was taken in by the free trial offer and I also had missing components which made it impossible to even try the product. I also contacted the company & they said they had lived up to their part of the offer.
Sooo... I contacted my credit card company to decline any charges from Direct E-Cig just in the nick of time before they billed the $109.
They also took off the $4.95 SH charge.
Now they continue to email me wanting the $109 for a product I did not know I was ordering and never recieved.
Someone needs to put these folks out of the business of scaming consumers.